Issue center

Every defect, delay and blocker across the book — owned, prioritized and dated.

2 critical6 open

Title defect

1

Missing signature

1

Lien

1

Payoff delay

1

Insurance

1

HOA

1

IS-1204 · Lien

CriticalIn Progress

2019 judgment lien against seller appears on Schedule B-II.

Owner

Summit Peak curative desk

Due

Aug 12

Resolution history

  1. Jul 30

    Commitment received — judgment lien identified by Title Coordination worker.

  2. Aug 01

    Release requested from creditor counsel; payoff figure pending.

  3. Today

    AI escalated: no response in 3 business days, human TC notified.

IS-1203 · Missing signature

CriticalBlocked

Due-on-sale disclosure unsigned by seller — blocks closing prep.

Owner

Renée Cole (TC)

Due

Aug 05

Resolution history

  1. Jul 28

    Disclosure sent for e-signature.

  2. Aug 02

    Two reminders sent, no open event recorded.

  3. Today

    Follow-up FU-310 drafted for approval — switch to SMS channel.

IS-1202 · HOA

HighOpen

Condo estoppel outstanding 9 days; lender requires 5 days prior to close.

Owner

Document Collection worker

Due

Aug 09

Resolution history

  1. Jul 27

    Estoppel ordered and fee paid.

  2. Aug 03

    Association confirmed receipt, no delivery date given.

IS-1201 · Payoff delay

HighIn Progress

A-side payoff statement expires 2 days before sequential closing.

Owner

Desert Star escrow

Due

Aug 08

Resolution history

  1. Aug 01

    Payoff received, good-through Aug 09.

  2. Today

    Refresh requested with good-through Aug 15.

IS-1200 · Title defect

HighOpen

Access easement on parcel B requires a recorded amendment.

Owner

Barrow & Finch (attorney)

Due

Aug 22

Resolution history

  1. Jul 24

    Preliminary report flagged easement gap.

  2. Jul 31

    Attorney drafting amendment; adjoining owner consent needed.

IS-1199 · Insurance

MediumOpen

End buyer binder missing mortgagee clause.

Owner

Insurance Coordination worker

Due

Aug 06

Resolution history

  1. Aug 03

    Binder received; mortgagee clause omitted — correction requested.

IS-1195 · Title defect

MediumResolved

Legal description mismatch between contract and prior deed.

Owner

Cumberland Title

Due

Jul 29

Resolution history

  1. Jul 21

    Mismatch flagged during commitment review.

  2. Jul 29

    Corrective deed prepared and approved by both parties. Closed.